You Can Make a Difference

Workshop Aim

To assist employees to achieve their potential and see how they already add value; how to further optimise their value and take charge of their lives for success, including taking personal responsibility for their own development.

Competency Outputs

Participants will be able to:
  • Understand their capacity to stretch beyond their limits
  • Identify situations within personal / organisations where you can create difference
  • Draw up personal objectives for success
  • Gain support from colleagues / managers when undergoing transformation

Content

  • Creates a doorway to the future
  • Looks to beyond the present
  • Helps to choose pathways
  • Gives inspiration
  • Helps to decide how to deal with problems and barriers

Methodology

  • Presentations and group discussions
  • Individual and group discussions
  • Application and planning exercises
 
Target Audience: This course is designed for entry level and administrative employees.
Module Duration: 1 Day

Taking the Initiative

Workshop Aim

Supervisors today need to take the initiative to make a positive impact on the results of their unit. It is no longer enough to follow instructions and do what the job description says. Things are changing so rapidly that supervisors have to constantly make the effort to do things better, to continuously improve their unit's performance. This module orients the supervisor to his/her role in taking the initiative. The module emphasises the importance of proactive action. It ensures that supervisors understand how taking the initiative can enhance their performance and identifies opportunities for action within the scope of the supervisor's function.

Competency Outputs

  • Understand their role in proactively taking the initiative and making a positive impact on the results of their unit
  • Identify and proactively address blocks to his/her initiative in specific situations
  • Conduct a simple force field analysis to identify opportunities for continual improvement and initiative in his/her work place
  • Use techniques for taking proactive action and influencing their workplace

Topics / content covered during the module

  • Initiative - its nature and source
  • The role of the supervisor in taking initiative at their company
  • Identifying opportunities for initiative
  • Barriers and limitations to initiative
  • Techniques for taking the initiative

Methodology

The methodology used in this module includes self-check, analysis and reflection; interactive presentations; group discussions; and skills practices in the techniques.

Target Audience: Employees who need supervisory training.
Module Duration: 5 - 8 hours, dependent on the level of the group

Communication for Results

Workshop Aim

Effective communication is essential to teamwork and interaction in today's culturally diverse work environment. Employees need to be able to interact with individuals at varying levels within, and external, to their team on a daily basis. This module develops the employees' communication skills and enables them to apply a basic model of communication. The module emphasises the importance of effective communications and highlights how poor communication can prevent individuals from achieving their objectives. The focus is on using appropriate communication in varying situations.

Competency Outputs

  • Understand and discuss their role and responsibilities in relation to communication
  • Identify and overcome their main barriers to communication
  • Communicate in every day situations, both individual and group, using the basic model

Content

  • Role and responsibilities in communicating
  • Identifying and preventing barriers to communication
  • Personal communication style and developmental objectives
  • Basic communication principles and guidelines
  • Basic model of communication
  • Planning for a discussion

Methodology

The methodology used in this module includes a model presentation and group discussion; self-analysis; communication games and exercises, skills practices in communicating in different situations; and application planning.

Target Audience: This course is designed for entry level and administrative employees.
Module Duration: 5 - 8 hours, dependent on the level of the group. A full day is required when the group is inexperienced, or has had little previous experience to these concepts.
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