Negotiation Skills

Workshop Aim

The aim of this workshop is to introduce delegates to the negotiation framework and to equip delegates with the skills needed to negotiate effectively with internal and external clients and suppliers. The focus of the workshop is on how to achieve win-win situations through negotiation.

Competency Outputs

At the end of the workshop, individuals will be able to:
  • Apply essential knowledge and insights when handling client/supplier negotiations
  • Negotiate effectively to enhance workplace competence
  • Utilise their personal style effectively in relation to conducting negotiations

Topics / Content Covered During the Workshop

  • What is Negotiation?
  • What influences a Negotiation?
  • Negotiation Planning Guidelines
  • Handling Effective Negotiations techniques
  • Personal Negotiation Styles
  • Negotiation Styles Questionnaire
  • Negotiation Process Steps


The methodology for this course includes facilitator input, planning tools, a self-assessment questionnaire, real plays / skills practices and case studies.

Target Audience: Any Team Members who have to participate in negotiations with either internal and external clients, or suppliers.
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