Performance Appraisal

Workshop Aim

The focus is on the skills needed for delegates to practically conduct a performance appraisal with their staff members. Managers explore how appraisal fits into the Performance Management process and can be used as an effective management tool that helps them to achieve their operational objectives and improve bottom line results.
Competency Outputs

At the end of this workshop you will be able to:

  • Link appraisal into performance management and business success
  • Utilise appraising techniques and guidelines
  • Use the company paperwork system effectively
  • Prepare for the appraisal
  • Conduct a formal appraisal discussion
  • Identify rating pitfalls and how to avoid them
  • Link appraisal to the development process
  • Ensure follow-up of below par performance


  • What is Performance Appraisal and how does it contribute to business success?
  • The link between Performance Appraisal and the broader Performance Management process
  • Appraisal nightmares and how to avoid or overcome them     
  • Preparing for an appraisal - you and the team member
  • The Appraisal discussion process     
  • The rating decision and guidelines
  • The required outcomes of appraisals   
  • Holding the appraisal discussion - skills practices
  • Handling difficult discussions     Where to from here?


The methodology used in this workshop includes interactive presentations, group discussions, individual real-time exercises, skills practice and application exercises.

Target Audience: The target audience is line managers and supervisors.
Workshop Duration: The duration of the workshop is 1 day
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