Controlling the Outputs of Your Team

Workshop Aim

To enable the manager to effectively control his/her team outputs and ensure that they meet the requirements of the job. This includes the identification and addressing of non-performance within the team. The module emphasises control as a positive tool, not a policing or punishment-oriented tool, and enables managers to achieve a system of monitoring progress whilst ensuring empowerment of staff.

Competency Outputs

  • Identify the critical elements to build into a control system
  • Design control systems for their own units
  • Identify poor performers within their unit
  • Address sub-standard performance effectively

Topics / content covered during the module

  • The relationship between planning and controlling
  • Control systems and how to use them effectively
  • Identifying and clarifying sub-standard performance and poor performers
  • Understanding the causes of poor performance
  • Discussing and addressing poor performance with the individual


The methodology used in this module includes interactive presentations; group discussions; team analysis exercises; case analysis; skills practices.
Target Audience:  Employees who need leadership training
Module Duration: 1 day, dependent on the level of the group
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