Process Oeiented Facilitation Skills

Process Orientated Facilitation Skills

A workshop for HR Professionals

HR and training professionals are key to your organisation in ensuring that you get the performance you need from your people. Their entire function should be focused on continuous performance improvement. One of the most effective ways that HR can do this is by skilfully using process facilitation skills, rather that any of the more traditional methodologies.

  • Does HR and Training need to facilitate people to impact the bottom-line results of the organisation?
  • Do you want HR to facilitate the processes that will drive towards your vision?
  • Should HR and HRD be taking a more proactive, facilitate approach to organisational change?
  • Do you want HR and HRD to facilitate for performance not just for learning?
  • Do you want to equip HR with leading edge skills to take them into continuous performance improvement?

If the answer to any of the above questions is YES, then you may want to invest in Trideco's workshop for HR and Training professionals.

The "Facilitation skills for HR" workshop assumes that the delegates already have the traditional HR and training skills and now want to upgrade their skills to the extent where they can facilitate processes and interventions for continuous improvment.

Workshop Content

  • The role of the facilitator - diagnosing the need for facilitation
  • Using facilitation skills effectively
  • Facilitating processes
  • Understanding and facilitating group dynamics
  • Facilitating group progress

Workshop Duration

3 days

Minimum number of delegates - 5
Maximum number of delegates - 10


Basic Counselling Skills

As the stress in our work and home life increases, employees need more support than ever before to cope with the day-to-day problems that they experience.

Human Resources Practitioners are being asked to counsel employees on a regular basis and these sessions can often be complex and stressful to handle. Although HR people can refer the more complex counselling cases to professionals, there are a number of situations that they are expected to handle internally.

Having the skills to handle these counselling sessions is vital if HR Practitioners are to do this without depleting their own energy. The Trideco workshop equips the delegates with the fundamental counselling skills to handle day-to-day emotional issues.

Competency Outputs

By the end of this workshop, delegates will be able to:

  • Identify their counselling style and set objectives for themselves to overcome any inappropriate behaviours
  • Identify and clarify the type of counsxelling situation theu are faced with
  • Apply a set of counselling guidelines and communication principles to counselling situations
  • Use the essential listening skills to ensure successful counselling sessions


A combination of interactive presentations, group discussions, practical exercises and real time learning allow the delegate to develop their counselling skills.


1 day
Minimum number of delegates - 5
Maximum number of delegates - 10


Networking Skills

Workshop Aim

To develop the ability to create, build and maintain business networks that will enhance personal and job effectiveness.

Competency Outputs

By the end of this workshop, delegates will be able to:
  • Identify their existing network
  • Identify gaps in their network
  • Create a networking strategy
  • Maintain a working network
  • Build rapport with key persons in their network

Workshop Content

  • The meaning of business networking
  • Creating networking opportunities
  • The importance of networking to career progress
  • Adding to the network base
  • Network circles
  • Maintenance Strategies
  • Creating a network planner
  • Rapport building strategies


The methodology used in this workshop includes: interactive presentations, group discussions, group exercises, and case study exercise sessions.

Target Audience

HR and HRD practitioners


1 day

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